Privacy Policy
Updated: October 5, 2026
1. Introduction
EvidenceMD Inc. ("EvidenceMD," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our EvidenceMD platform and related services (collectively, the "Services").
2. Information We Collect
- Registration information (e.g., name, email, profession, research affiliation)
- Usage data (e.g., interactions with content, search queries, AI chatbot conversations)
- Device information (e.g., IP address, browser type, mobile device identifiers)
- Information from third-party sources to verify professional credentials
- Research and biomedical query data for service improvement
3. How We Use Your Information
- To provide and improve our Services
- To personalize your experience and content recommendations
- To communicate with you about our Services and updates
- For research and analytics purposes to enhance AI responses
- To verify professional qualifications and maintain service integrity
- To comply with legal obligations and regulatory requirements
- To ensure appropriate use by healthcare professionals, biomedical professionals, and researchers
4. Information Sharing
We may share your information with:
- Service providers who assist in delivering our Services (cloud hosting, AI processing, customer support)
- Advertisers and sponsors (with your consent and in anonymized form)
- Other users, as part of your professional profile (if you choose to make it public)
- Legal authorities, when required by law or to protect safety
- Research partners for aggregate analysis (anonymized data only)
We do not share personal health information or confidential research data without explicit consent.
5. Your Choices and Rights
- Access and update your account information
- Opt-out of marketing communications
- Request deletion of your data (subject to legal and professional requirements)
- Control cookie settings and ad preferences
- Export your data in portable format
- Report inappropriate AI-generated content
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security audits and monitoring
- Access controls and authentication measures
- Compliance with healthcare data protection standards
However, no method of transmission over the internet is 100% secure.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own, primarily within the United States. We take steps to ensure adequate protection for your data in compliance with applicable laws, including GDPR and other international privacy regulations.
8. AI and Machine Learning
Our Services use artificial intelligence and machine learning technologies. We may use aggregated and anonymized usage data to:
- Improve AI model performance and accuracy
- Enhance medical and research content recommendations
- Develop new features and capabilities
Individual conversations and queries are not used for AI training without explicit consent.
9. Data Retention
We retain your information for as long as necessary to provide our Services and comply with legal obligations. Professional verification data may be retained longer to maintain service integrity.
10. Children's Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our Services. Continued use of our Services after such changes constitutes acceptance of the updated policy.
12. AI Assistant Connectors
You can use EvidenceMD inside AI assistants such as Claude, Claude Code, Codex and Cursor through our connector at https://evidencemd.ai/mcp, which uses the Model Context Protocol (MCP). When you connect it:
- You sign in with your EvidenceMD account. The assistant receives a sign-in token, never your password.
- We receive only what the assistant sends to the EvidenceMD tool: your question and, if provided, a specialty and a response language. We do not receive the rest of your conversation, your files, or the assistant's memory.
- We use your question, together with the country in your EvidenceMD profile, to produce the answer, and our AI processing providers process it for that purpose.
- Each question and its answer are saved to your EvidenceMD history as a chat and count toward your plan, just as questions asked on evidencemd.ai do. They are retained for as long as your account exists, under the Data Retention section above, and you can request their deletion or delete your account at any time.
- You can disconnect EvidenceMD in the assistant's connector settings at any time to stop it sending questions to us.
Please do not include patient names, record numbers, dates of birth or other identifiers in questions. What you type into the assistant itself is governed by that assistant provider's own terms and privacy policy.
13. Contact Us
If you have questions about this Privacy Policy, please contact us at:
EvidenceMD Inc.
8 The Green #17911
Dover, DE 19901
Email: krishnakumar@evidencemd.ai
This Privacy Policy is effective as of the date listed above and governs your use of the EvidenceMD Services.
